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\u5e73\u53f0\u56fa\u5316\u5171\u8bc6\uff0c\u4e0d\u505a\u51b3\u7b56<\/h3>\n<p>\u52e4\u7b56\u4e0d\u5185\u7f6eAI\u63a8\u8350\u8fd4\u5229\u5206\u914d\uff0c\u800c\u662f\u5c06\u4f01\u4e1a\u5df2\u8fbe\u6210\u5171\u8bc6\u7684\u8bc4\u4f30\u6a21\u578b\u3001\u6743\u91cd\u89c4\u5219\u3001\u89e6\u53d1\u6761\u4ef6\u5b8c\u6574\u914d\u7f6e\u5e76\u4e0d\u53ef\u7be1\u6539\uff0c\u4fdd\u969c\u7ec4\u7ec7\u6cbb\u7406\u7684\u53ef\u63a7\u6027\u4e0e\u5ba1\u8ba1\u5408\u89c4\u6027\u3002<\/p>\n<h2>\u4e94\u3001C-CRM\u65b9\u6cd5\u8bba\uff1a\u53ef\u590d\u7528\u7684\u6e20\u9053\u5927\u5ba2\u6237\u7ba1\u7406\u6846\u67b6<\/h2>\n<p>\u672c\u6848\u4f8b\u63d0\u70bc\u51fa<strong>\u6e20\u9053\u5927\u5ba2\u6237\u7ba1\u7406<\/strong>\u6570\u5b57\u5316\u65b9\u6cd5\u8bba\uff1a<\/p>\n<blockquote>\n<p><strong>C-CRM = Customer-centric\uff08\u5ba2\u6237\u4ef7\u503c\u4e2d\u5fc3\uff09 \u00d7 Context-aware\uff08\u573a\u666f\u9002\u914d\uff09 \u00d7 Role-driven\uff08\u89d2\u8272\u9a71\u52a8\uff09 \u00d7 Rule-embedded\uff08\u89c4\u5219\u5185\u5d4c\uff09<\/strong><\/p>\n<\/blockquote>\n<ul>\n<li><strong>Customer-centric<\/strong>\uff1a\u6784\u5efa\u591a\u7ef4\u5065\u5eb7\u5ea6\u6a21\u578b\uff0c\u8ba9\u6a21\u578b\u7ed3\u679c\u771f\u6b63\u5f71\u54cd\u8d44\u6e90\u914d\u7f6e<\/li>\n<li><strong>Context-aware<\/strong>\uff1a\u9488\u5bf9\u5feb\u6d88\u884c\u4e1a\u653f\u7b56\u5f3a\u6267\u884c\u3001\u52a8\u9500\u9ad8\u9891\u6b21\u7279\u6027\uff0c\u652f\u6301\u539f\u5b50\u4efb\u52a1\u3001AI\u521d\u7b5b\u3001\u79fb\u52a8\u534f\u540c<\/li>\n<li><strong>Role-driven<\/strong>\uff1a\u4e3a\u7701\u533a\u7ecf\u7406\u51cf\u8d1f\u3001\u4e3a\u4e1a\u52a1\u4ee3\u8868\u8d4b\u80fd\u3001\u4e3a\u7ecf\u9500\u5546\u589e\u4fe1<\/li>\n<li><strong>Rule-embedded<\/strong>\uff1a\u7cfb\u7edf\u786e\u4fdd\u89c4\u5219\u88ab\u521a\u6027\u6267\u884c\u3001\u5168\u7a0b\u7559\u75d5\u3001\u53ef\u8ffd\u6eaf\u53ef\u4f18\u5316<\/li>\n<\/ul>\n<h2>\u516d\u3001\u5e38\u89c1\u95ee\u9898\u89e3\u7b54<\/h2>\n<p><strong>Q\uff1a\u662f\u5426\u5fc5\u987b\u66ff\u6362\u539f\u6709ERP\/CRM\u7cfb\u7edf\uff1f<\/strong><br 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href=\"https:\/\/www.qince.com\/product\/channel-management\/customer-360\">\u5ba2\u6237360\u89c6\u56fe<\/a>\u3001<a href=\"https:\/\/www.qince.com\/product\/channel-management\/policy-engine\">\u653f\u7b56\u6267\u884c\u5f15\u64ce<\/a>\u4e0e<a href=\"https:\/\/www.qince.com\/product\/channel-management\/cooperation-visit\">\u534f\u540c\u62dc\u8bbf\u5de5\u4f5c\u53f0<\/a>\u6a21\u5757\u8bf4\u660e\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u6587\u4ee5\u67d0\u5168\u56fd\u6027\u5feb\u6d88\u54c1\u4f01\u4e1a\u6e20\u9053\u5927\u5ba2\u6237\u7ba1\u7406\u5347\u7ea7\u5b9e\u8df5\u4e3a\u6837\u672c\uff0c\u805a\u7126\u56db\u7ea7\u534f\u540c\u4e2d\u7684\u5ba2\u6237\u4fe1\u606f\u5272\u88c2\u3001\u653f\u7b56\u6267\u884c\u5931\u771f\u3001\u670d\u52a1\u54cd\u5e94\u6ede\u540e\u7b49\u95ee\u9898\uff0c\u8be6\u89e3\u5206\u9636\u6bb5\u3001\u8f7b\u8026\u5408\u3001\u89d2\u8272\u9a71\u52a8\u7684\u52e4\u7b56\u6570\u5b57\u5316\u843d\u5730\u8def\u5f84\u3002<\/p>\n","protected":false},"author":1,"featured_media":1067,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_gsai_meta_description":"\u62c6\u89e3\u5168\u56fd\u6027\u5feb\u6d88\u54c1\u4f01\u4e1a\u6e20\u9053\u5927\u5ba2\u6237\u7ba1\u7406\u5347\u7ea7\u5b9e\u8df5\uff0c\u805a\u7126\u5ba2\u6237\u4fe1\u606f\u5272\u88c2\u3001\u653f\u7b56\u6267\u884c\u5931\u771f\u3001\u670d\u52a1\u54cd\u5e94\u6ede\u540e\u7b49\u75db\u70b9\uff0c\u8be6\u89e3\u52e4\u7b56\u5e73\u53f0\u5206\u9636\u6bb5\u6570\u5b57\u5316\u843d\u5730\u8def\u5f84\u4e0e\u53ef\u89c2\u6d4b\u6210\u6548\u3002","_gsai_focus_keywords":"\u5ba2\u6237, 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